COVID-19 is having a dramatic effect on how universities operate. With classes moving from the lecture theatre to online learning spaces, the importance of incorporating cloud-based solutions into day-to-day working life has never been greater.

Accurately tracking and responding to the large volumes of student support requests as a result of the COVID-19 pandemic has been a significant challenge for universities.

An Enterprise Case Management system such as Symplicity’s Advocate solution can assist universities in responding to critical incidents. This webinar will focus on and cover:

  • A series of real-life critical incident scenarios related to COVID-19
  • How Action Plans can be initiated for each student and for different scenarios

  • How you can delegate and coordinate support services across one or many different departments

  • What preparation can be done in Advocate to allow you to respond to new critical incidents within 2 hours

  • At the end of the webinar, members of the Advocate Community will be provided with supporting documentation which can be incorporated into future contingency planning strategies
TUESDAY | 7 APRIL 2020 | 11:00am - 12:00pm AEST |  GMT +10 hours |
9:00am-10am SGT  

Learn more about Advocate
Symplicity Advocate - the most trusted Higher-Education solution for Case Management. Supporting 350 Institutions globally and several universities within Asia Pacific, Advocate supports institutions to manage:

  • Student Complaints
  • Behavioural Misconduct Cases
  • Academic Integrity Cases
  • Sexual Misconduct Cases
  • Critical Incident Cases
  • Campus Security Cases

The Presenters:   

Mark Pink
Regional Sales Director - APAC
Symplicity Corporation
Julie Stokes
Implementation Manager, ANZ  
Symplicity Corporation

Complete the form to register for the online webinar